FAQ

Are surveys safe?

You can rest assured that all surveys on this site are safe to complete. All provided data is reported in aggregate, meaning all data you provide is anonymized. The survey providers also take many measures to ensure that all surveys are secure. Furthermore, we at MoneyFree are also not able to see anything you write on the surveys you complete, so only the people administering the survey can view this info and treat it with the utmost confidence.

I completed the survey but I got less coins than promised.

You may have been disqualified. Some survey offerwalls may reward you with a small coin as a "thank you" for trying the survey.

I completed the survey but I didn't get coins.

This may be due to one of three possibilities:

• Bad survey design. A survey may have been scripted poorly by its maintainers, resulting in surveys not being able to credit and not appearing in your completion history.

• Last-minute disqualification. A survey may have a poor, inefficiently designed screening mechanism, resulting in disqualifications happening at the end of the survey rather than during the screening process.

• Delayed crediting. You may want to check and see if the survey you completed appears in the survey offerwall’s completion history. If it does, give it a couple of minutes and if all else fails, you should contact the offerwall support to assist you with crediting.

Why am I not getting surveys?

Survey availability depends on many factors including, but not limited to: your current location and the current day of the week. If you meet any of these conditions, you may encounter limited availability of surveys:

• You live outside of the United States, Canada, and the United Kingdom.

• You are trying to complete surveys on the weekends, where availability will generally be limited.

• Furthermore, the survey offerwalls might have shadow-banned you if they suspect you completed their surveys in a fraudulent manner.

Can I use a VPN to access better surveys?

No. If you use a VPN to complete a survey, it will be highly frowned upon by the survey panel companies and constitutes fraudulent completion of offers, you may not be paid as a result.

Completing tasks using VPN software will result in the termination of your MoneyFree account.

How do I improve my chances of successfully completing a survey?

Provide good quality information, answer the questions based on the survey topic in a relevant fashion, and stay consistent with the information you provide!

What's my quality score?

Provide good quality information, answer the questions based on the survey topic in a relevant fashion, and stay consistent with the information you provide!

Why did I get disqualified?

It just means that you did not fit the demographic requirements that the organization hosting the survey is looking for. Surveys look for certain demographics of people, such as certain income brackets, locations, ages, and so forth.